We're here to help, wherever you are.
Our Contact Center, neighborhood branches, specialists and experts are here to help. Visit our help center to view common questions and answers, or get in touch to get started.
Contact Us
Account support, online and mobile banking access, and general inquiries:
Chat with Someone
Monday - Thursday 8 a.m. - 5:30 p.m.
Friday 8 a.m. - 6 p.m.
Saturday 9 a.m. - 1 p.m.
Schedule an Appointment
Use the scheduling link below to make a virtual or in-person appointment.
Visit a Branch
Use the branch locator to find the branch nearest you. Then stop by during their business hours, call, or schedule an in-branch appointment.
Get specialized help.
Most Common
Lost or Stolen Debit or Credit Card
(866) 304-8684
Online Account Application Inquiries
(844) 780-5628
Automated Phone Banking
(800) 796-3360
Automated Funds Verification
(616) 301-8026
Mortgage & Lending
Mortgage
(844) 754-6280
Consumer Lending (auto, home equity, credit card, or personal loans)
(844) 301-8899
Commercial Lending
(833) 916-0762 or Find a Commercial Lender
Aircraft Loans
(800) 999-3712
Community Relations
Connect With Community Relations
Donations
Request support for initiatives focused on education, health and wellbeing, pathway to homeownership, or economic inclusion and workforce development.
Sponsorships
Seeking sponsorship for an event, cause, or organization? Tell us more about your opportunity.
Business Banking
Business Checking and Savings
(800) 242-9790
Commercial Lending
(833) 916-0762
SBA Lending
(833) 916-0747
Small Business Lending
(844) 729-1131
Treasury Management
(833) 649-2106
Financial Wellness
Connect with the Financial Wellness team
Financial Wellness Events
Bring practical financial education to your school, workplace, nonprofit, or community group.
Financial Reality Fair
Request an interactive financial learning experience for your school.
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Mailing Address
P.O. Box 2848
Grand Rapids, MI
49501‑2848
Something Else
If you are not sure what to do:
- Check out the Help Center for common topics and questions.
- Schedule an appointment in-person, by phone, or by video.
- Use the Secure Contact Form below and we’ll be in touch.
How Can We Help?
Federal Holidays
In accordance with the Federal Reserve closure schedule, all LMCU locations will be closed on the following dates in 2026:
| Feature |
Date |
Status |
|
|---|---|---|---|
| Feature | |||
| New Year's Day | Thursday, January 1 | Closed | |
| Martin Luther King Jr. Day | Monday, January 19 | Closed | |
| Presidents Day | Monday, February 16 | Closed | |
| Memorial Day | Monday, May 25 | Closed | |
| Juneteenth | Friday, June 19 | Closed | |
| Independence Day | Saturday, July 4 | Closed | |
| Labor Day | Monday, September 7 | Closed | |
| Columbus Day/Indigenous Peoples’ Day | Monday, October 12 | Closed | |
| Veterans Day | Wednesday, November 11 | Closed | |
| Thanksgiving Day | Thursday, November 26 | Closed | |
| Christmas Eve | Thursday, December 24 | Closed at 1 p.m. | |
| Christmas Day | Friday, December 25 | Closed | |
| New Year's Eve | Thursday, December 31 | Closed at 3 p.m. | |
